Social media management helps businesses connect with their audience, build brand awareness, and track performance. It keeps your brand active and engaging online.

Yes, we offer customized packages for both social media management and branding. Contact us to create the perfect package for your business.

We track success using metrics like engagement, follower growth, and website visits. We provide reports to show how well your campaigns are doing.

We send graphic designs in formats like JPG, PNG, PDF, EPS and sometimes AI , based on what you need.

We offer two rounds of revisions to make sure that the designs meet your needs and expectations. Revisions include changes to color, text placement, image placement, font, or size on a draft. This does not include creating an entirely different draft. Additional revisions beyond the included rounds are charged at €10 per round. If you would like a new draft, you can purchase that for €15.

Revisions must be responded to within a 72-hour period after delivery. For each day late after the 72-hour period for responding to revisions, your turnaround time will be extended by one day.

Yes, rush services are available for some services. Contact us for details and extra costs.

Full payment is needed upfront for graphic design. For social media management and branding, you can pay in parts, but the first payment is required before we start.

The timeline for our services is as follows: social media management takes 1-3 months, branding takes 3-5 weeks, and graphic design takes 1-2 weeks. During busy periods, timelines may vary, but we always keep our clients informed to ensure a smooth process.

Cocos socials does not offer refunds for any services unless otherwise agreed upon.

Buyer’s remorse or a decision to use another designer does not qualify as grounds for a refund.